How can we help?

Open the menu, add what you want (choose any options, and add a paired side or drink if you like), then check out. Checkout takes four short steps: pickup or delivery, a note for the kitchen, a summary, and payment. You can also send your order to us on WhatsApp from the summary step.

We deliver within Benin City only. When you add a delivery address you choose your area (for example GRA, BDPA, Ekosodin, Uniben or Isihor) from a list, and you can search for your street or use your current location to fill it in.

Open Orders to see where it is: confirmed, being prepared, ready, and for delivery orders on its way and delivered. The page updates by itself, and we send you a notification when a delivery leaves and when it arrives.

Yes. Choose pickup at the first checkout step and collect it at the restaurant when it is marked ready.

You can cancel an order yourself before you pay, or after paying while the kitchen has not started it. In that case your payment is refunded automatically. Once the kitchen has started, only the restaurant can cancel it, so contact us straight away using the details above.

You can order ahead and we prepare it when we open. If online ordering is paused, the app says so and you can reach us by phone or WhatsApp.

You pay securely online on our payment provider's page after you place the order, then you come straight back to the app. You can also use ChopBack toward your total.

No. An order that is placed but not paid waits for you for a short time. Open Orders and tap Finish paying to pay for it. If it is not paid in time it is cancelled automatically and nothing is charged.

A failed payment is not charged: try again from the order page. If you were charged twice for one order, the second payment is refunded automatically. If money left your account and the order does not show as paid after a few minutes, contact us with the order number.

We send the refund as soon as an order is cancelled or a payment is found to be a duplicate. After that it depends on your bank or card, which can take a few working days to show.

ChopBack is our rewards balance. You earn it on eligible orders and can use it toward your next order at checkout. Your balance, what is pending and when it expires are on the ChopBack page.

At the summary step of checkout, choose how much ChopBack to use, or switch on automatic use so it is applied for you. If you cancel an order, the ChopBack you used goes back to your balance.

Share your referral code or link from the Referrals page. When your friend joins and completes an eligible order, you earn a reward. You can also enter a friend's code there.

Open Reserve, pick a date, a time and how many of you are coming, add any special request, and confirm. Your bookings are listed under Bookings, where you can see their status.

Yes. Choose an occasion (birthday, get-together, date night or karaoke) on the home page and the booking form starts with a sensible party size and note. For bigger groups than we seat online, call or message us.

Check your spam folder, then ask for a new code on the verification page. If you try to sign in before verifying, we send a fresh code automatically. Still nothing? Contact us and we can verify your email for you.

Yes. If you already have an account with the same verified email, signing in with Google or Apple connects to it. New accounts may be asked for a phone number.

We keep you signed in on your device until you log out, so you do not have to sign in again each visit. Log out from your account page, especially on a shared device.

Choose Forgot password on the sign-in page. We email you a code, then you set a new password.

You can delete your account from the account page, or follow the steps on our Delete your data page. This removes your profile, addresses and saved details.